$50 cleaning fee will be assessed if items are returned with excessive stains or dirt as determined by Velvet Oasis Events.
A pre-negotiated deposit is required to hold rental items and event date. Deposit will be applied to final bill and balance will be due before or on event date.
The date of service and rental items are not reserved until deposit and signed rental agreement are submitted to and received by Velvet Oasis Events. Half of the deposit paid is non refundable.
Renter shall return items or have them ready for pick up on date and by time specified on invoice. Additional daily rental fees will apply for late returns.
Cancellation of any item or service within 48 hours of scheduled delivery or pick up will result in a 50% cancellation fee. Cancellation of entire order must be done 30 days prior to event date or entire deposit will be forfeited.
Invoice is to be paid in full prior to or at time of customer pick-up or Velvet Oasis Events delivery.
The renter is responsible for loss or damage of items and will pay for the cost of replacement or repair. This cost will be assessed within 5 days of return and presented in a separate invoice payable within 15 days.
The replacement value of items will be determined by age and condition at time of rental.
The renter agrees that Velvet Oasis Events holds no liability for any damage or injury caused by the use of rental items to renter or any third party.
The renter assumes all risk of personal property damage or personal injury and if any accident involving Velvet Oasis Events rental items has occurred while it is in renter’s possession, renter shall make Velvet Oasis Events aware by written statement of details of occurrence of event including police report and names and addresses of witnesses.
There is no warranty that rented items are free of defects